Welcome to SOPTIM‘s customer portal

In our password-protected customer portal, you will find all the services offered in relation to your SOPTIM applications.

SOPTIM ticket system


Let us know your suggestions for improvements, tell us about any errors you are encountering, or simply get an overview of your reported processes.

SOPTIM Community


Share your questions and answers with other users and give us feedback on your experience in the SOPTIM community.



Use the SOPTIM SFTP server to exchange data with us easily and securely.

Your contact Fabienne Egyptien What can I do for you?
+49 241 400 230

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Further information can be found in the privacy policy
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