We expanded these competences further by continuous growth, targeted build-up of specific knowledge and developing efficient methods. Comprehensive knowledge of processes and 38 years of project experience form the basis of our success – regardless of whether we provide consulting services, realize individual application systems or implement, parameterize and integrate standard products for our customers. We focus on the tasks in which a very close connection between strategies, business processes and IT is an indispensable prerequisite for the success of our customers.

Quality is embodied as added value

SOPTIM maintains a quality culture that is not primarily characterized by regulations but establishes quality as a value in its own right. We believe that quality has to be developed into the results, it cannot be added by checking!

The quality of services is the basis for the success of our company. This quality can be measured by our objectives:

• Ensuring customer satisfaction by meeting the expectations addressed to us
• Creating solutions that are both fitting and practical
• Guaranteeing secure and efficient project work based on a consistent and continuous model of procedure (certified according to DIN EN ISO 9001)
• Adhering to schedules when providing services
• Delivery of stable and reliable products

Consistent Quality Requires Preventive Action. In this sense every employee is a customer and, at the same time, a supplier for the various internal areas of responsibilities and tasks. Avoiding mistakes and responsible use of resources is a basic obligation for all employees.

Quality in perpetuity means permanent improvement of quality. In a dynamic and expanding market the permanent improvement of the service quality as well as of internal processes presents a challenge and a constant task for all of SOPTIM'S employees.